Ian Cracknrll
Joby was very helpful and managed to squeeze me in to his diary when my boiler packed up. Ordered the part I needed and fitted it the next day. Excellent stuff and will be using him again
Our Services
Professional heating and plumbing in Ipswich and Felixstowe
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Martin Walsham
I can't speak highly enough of this company. I have found Joby extremely professional, personable and reliable. Often going above and beyond in order to provide the very best service. No hesitation in recommending this company at all.
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Susan Manning
Excellent ! Joseph fitted new boiler very happy . He worked long days arrived early and worked till late . Great attention to detail . Boiler working great. Cleared up took all rubbish away , very tidy worker .Definately highly recommend 5 ⭐️
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Angela Hagan
Super reliable, respectful and friendly. Would highly recommend Joby!
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David Lenton
Jobe sorted out my blocked sink. Came around within half hour (on a Saturday) and had it all done within an hour. Top job, no mess and would definitely recommend. 👍🏻👍🏻👍🏻
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Julie Williams
Joby of Howe Plumbing and Heating gave me a speedy and very efficient service when my gas boiler broke down. I wouldn't hesitate to recommend his services as a gas engineer and plumber. He will be my go to plumber from now on.
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stuart Hobbs
Quick, professional, nothing to difficult, very neat, Joby is one of the best plumbers I have had do work for us. Will be using now for all plumbing work. I would definitely recommend him.
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Glen
Really pleased with the work that Joby did for both me and my mum. Would definitely recommend.
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ALISONJETSET ARMSTRONG
I cannot praise Joseph highly enough for his exceptional service/ work over the past year when he’s stepped up to the mark in an emergency and most recently installed radiators in my brand new kitchen. I have -and will continue- to recommend him to absolutely everyone. Outstanding service all round ! THANK YOU !
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susan penn
At last a plumber that stays in contact and comes when he says he’s going to. Joby is reliable, conscientious and work is of a high standard. Would recommend 👍
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Carole
We've used Joby Howe several times. He's excellent. He responds straight away and explains clearly what needs to be done and he's thorough.
Frequently Asked Questions
General Questions
What areas of Suffolk do you cover?
Howe Heating covers all of Suffolk, with most work in Ipswich, Felixstowe, Woodbridge, Kesgrave, Aldeburgh, Trimley and Martlesham. If you're outside those towns but still in Suffolk, give Joby a call on 07393 998 344 and he'll usually be able to come out anyway.
Are you Gas Safe registered?
Yes. Howe Heating is Gas Safe registered, which is the legal requirement to work on any natural gas appliance in the UK. Joby carries his Gas Safe ID card on every job and you're welcome to ask to see it before any gas work starts.
Do you offer emergency or out-of-hours callouts?
Yes, 24-hour callouts are available for genuine emergencies, things like a gas leak, no heating in cold weather, or a leaking boiler. Standard hours are 08:00 to 18:00 every day; outside that, call the same number and it'll go straight to Joby.
Do you charge for quotes?
No. Quotes are free, on-site if it's a bigger job like a new boiler, or over the phone for simple jobs. You'll have a clear written figure before any work is booked in.
How do I pay?
Bank transfer is the easiest option and what most customers use. Card and cash are also fine. Payment is due on completion of the work, with bigger jobs sometimes split into a deposit and a balance, agreed up front.
How much is a new boiler?
Most boiler installations come in between £2,500 and £4,000 supplied and fitted, depending on the boiler model, the size of the system and whether any new pipework, flue, or position change is needed. You'll get a fixed written quote after the free survey, with no surprise charges.
How long does a boiler change take?
A straightforward like-for-like swap is usually done in a single day. Bigger jobs, swapping a system boiler for a combi, moving the boiler to a different room, or adding new pipework, can take two to five days. Joby will tell you up front exactly how long your job should take.
Which boiler brands do you install?
Howe Heating installs Worcester Bosch, Vaillant, Ideal, Baxi and any other major UK manufacturer you'd prefer. The right boiler depends on your property size, hot-water demand and existing system, so Joby will recommend the best fit on the quote visit rather than upselling a particular brand.
What warranty comes with a new boiler?
Manufacturer warranties for new boilers typically run between 7 and 12 years depending on the brand and model. Howe Heating registers the warranty for you when the install is finished, and you'll get the documentation with the Benchmark commissioning certificate.
Will you remove and dispose of my old boiler?
Yes. Old boiler removal and disposal is included in the install price. The old unit is taken away, recycled where possible, and you don't pay anything extra for it.